Code : 6675-5
Products Description : SWORD ServiceBooks for (3 User Licenses)
SWORD? | Service Work Orders Routing & Dispatch--------------------------------------------------------------------------------
SWORD? is a complete Customer Service and Order management software application. SWORD? has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Moreover, SWORD? is a very powerful tool for tracking orders that need to be dispatched to field service personnel.
Plus, SWORD? is ideal for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs.
SWORD? includes solutions for the following service business challenges:
? Service Orders, including Scheduling, Dispatch and Routing tools
? Accounts Receivable, including Invoicing, Receipts Journal and Aging Reports
? Customer Relationship Management (CRM), Letter and Proposal Campaigns
? Execute Customer Satisfaction Surveys and Track the Results
? Maintenance Plan Tracking and Documentation
? Drag and Drop Scheduling Calendars for Service Orders and Personnel Scheduling
? Track Expenses
SWORD? is ideal for many types of businesses that have field technicians and other personnel that are dispatched or routed on service calls. Also, SWORD? is popular among in-house maintenance and IT departments.
The application is compatible with QuickBooks? Customer, Items and Employee files. Optionally, Service Orders generated in SWORD? can be easily transferred into QuickBooks? as Invoices using our *SCA QuickBooks link.
? Multi-user capable and network-ready.
? Runs in Win'95, Win'98, Win2000, Windows XP, Windows 2003 Server, Vista, Windows 7.
*SWORD? with the optional Special Commerce Agent (SCA) for QuickBooks, provides a link so Customer data and Service Orders can be easily transferred to QuickBooks as Invoices.
Product Details : SWORD ServiceBooks for (3 User Licenses)
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Keyword
service management software, field service management software
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